Shipping Policy

Last Updated: 26 August 2026

Perükier ships orders from the United States to domestic and international destinations. Available shipping methods, rates, and estimated delivery times are calculated and displayed at checkout based on the items in your order and your delivery address.

1. Order Processing

Orders are processed as quickly as possible after payment has been successfully received.

Processing time is separate from carrier transit time. During periods of high order volume, product launches, holidays, or other exceptional circumstances, additional processing time may be required.

Once an order has entered processing or fulfillment, changes or cancellations may no longer be possible.

2. Shipping Rates and Delivery Options

Available shipping services and shipping charges are displayed at checkout before you complete your purchase.

Shipping rates may vary based on destination, package weight, selected service, and carrier availability.

Delivery estimates provided at checkout or by the carrier are estimates only and are not guaranteed by Perükier.

3. Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Please allow time for the carrier's tracking system to update after your shipping confirmation is issued.

4. International Shipping

Perükier offers international shipping to supported destinations.

International customers are responsible for ensuring that products ordered can legally be imported into their destination country.

International orders may be subject to customs inspections and processing, which can cause delays outside of Perükier's control.

5. Customs Duties and Import Taxes

Import duties, customs charges, taxes, brokerage fees, and other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

These charges are not included in the product price or shipping charge unless specifically indicated.

Refusal to pay customs charges or refusal to accept delivery does not automatically qualify an order for a refund.

6. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you discover an error in your shipping address, please contact support@perukier.com as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility.

7. Delivery Issues

If your tracking information shows that your order has been delivered but you cannot locate the package, please first check with household members, building management, reception, neighbors, or the applicable carrier.

If you are still unable to locate your order, contact us at support@perukier.com and we will assist where reasonably possible.

Perükier is not responsible for delays caused by carriers, customs authorities, weather, natural events, incorrect addresses, or other circumstances outside our reasonable control.

8. Damaged or Incorrect Orders

If an item arrives damaged, defective, or you receive an incorrect product, please contact support@perukier.com within 7 days of delivery.

Please include your order number, a description of the issue, and clear photographs of the product and packaging.

Claims will be handled in accordance with our Refund Policy.

9. Contact Us

For shipping or delivery questions, please contact:

Perükier Inc.
1133 Broadway, Suite 401
New York, NY 10010
United States
Email: support@perukier.com